Implementation & Training
No matter how good any health and safety software system purports to be it will not succeed without time, care and attention paid to its implementation.
At Optima we help you start to think about this not after you have bought the system but from early on in the process of sourcing a system.
With health and safety trained project management specialists and experienced customer support personnel at your disposal, we help you find the implementation and training approach that fits your organisation.
Whatever size of organisation, you need to have an Implementation Plan. With an enterprise health & safety software solution many of those that you will be wanting to use the system will be busy people limited time to spare on familiarisation.
New IT systems represent organisational change and winning user hearts and minds is a process that needs to be thought-through and carefully planned. This is where Optima's wealth of experience can provide and effective supplement to your own resources.
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Optima's standard mode of training uses a "train the trainer" approach.
We work with your key user group identified within the implementation plan. These individuals are given a thorough grounding in the system and then receive continuing telephone-based support and guidance from one of our customer service managers (as required).
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