
For all Enterprise implementations it is Optima's standard practice to produce a Training Plan. This will be done following consultation with key customer stakeholders.
Our training plan will address amongst other things:
| Training Plans |
| . the core user groups/types and their usage requirements; |
| . the training needs and objectives of each user group; |
| . the nature of training best suited to each group; |
| . the optimal training environment for each user group; |
| . the nature of training materials, documentation and media required. |